Can I place a wholesale order?
Yes. Please fill out the contact form with your request, and we will get back to you with the wholesale rates.
What is your return policy?
All sales are final. We will replace faulty necklaces within 30 days of being shipped to you, and broken necklace must be sent back to us.
How long will it take to receive my necklace?
Necklaces are made to order, so please allow up to 3-4 weeks for delivery.
What is the size of the necklace?
All necklaces come on a standard 18 inch chain. Please contact us if you need a different length as it can be accommodated.
Pendant sizes are listed on the individual product pages.
Shipping is $5.95 in the US, $10.95 to Canada, and $15.95 international. It will be applied and visible before you complete payment.
How do I care for my necklace? *
Basic Care Instructions:
- Avoid interaction with chemicals. Remove your jewelry when cleaning, applying makeup, lotions, hairspray, or perfume.
- Avoid sleeping or changing clothes with your jewelry on as it can get snagged.
- Do not shower get your jewelry wet (so avoid wearing in the shower, pool, hot tub, etc.)
- Avoid chlorine.
Because good silver will eventually tarnish, the more care you take "now," the more cleaning time you will save later on. We recommend that you remove fingerprints and light tarnish with a silver cleaning cloth regularly. To remove fingerprints, oils or dirt, add a small amount of mild liquid soap to a half cup of warm water, soak for 2-3 minutes, rinse thoroughly with clean water and dry completely.
When the silver tarnishes, it is important to clean it with a silver polisher. It is generally best to stay with well-known silver-care product manufacturers, as some inferior products may cause scratching. Some examples are Twinkle Silver Cream (very gentle), Wright's Silver Cream (slightly more abrasive), and creams and pastes by the Hagerty company. These are readily available through supermarkets, jewelry stores and silver dealers, as well as on the Internet.
* Please note that the necklaces are costume jewelry, and due to the nature of gold-plated material, tarnish over time is inevitable. If you would like to avoid this you can purchase additional jewelry protectant here, or consider our 10K gold necklace.